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You agree that email can be used as a long distance method of communication.

No contract for the supply of goods will exist until an email is sent by RageDVD.com to you confirming that your order has been shipped.

If you are ordering goods for delivery outside of the UK, please note that you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that RageDVD.com has no control over additional charges in relation to customs clearance.

Availability
Everything that is available to buy on this site is stocked by us. We only list what we actually have in stock and so are able to dispatch within 1 working day of your order. Supplies of some of our rarer titles are limited and so they are sold on a first come first served basis. In the unlikely event that multiple orders for the same title arrive at the same time and we run out of stock we will advise you of this to your email address, and refund any payment made.

Returns Policy
Everything we sell is brand new, and is guaranteed to work. If you believe you have received a faulty item we would recommend testing your purchase on at least one other player. If it is definitely a faulty disc please make a note of the fault, chapter and time and contact us to arrange a return. All returns will be tested before replacement (if available) or refund is sent. If a returned item is found not to be faulty we will return the item to you and you will be liable for the postage. This does not affect your statutory rights as a consumer.

Cancellation
We aim to get all orders packed and dispatched within 1 working day of payment. Orders can be cancelled or changed any time before the order has been sent. If you wish to cancel an order which has already been dispatched then please notify us of your intention to return it within 7 working days of receipt. We will be happy to accept it back provided that it is still in it's original condition (with any seals/packaging left intact). When you cancel, we will issue a full refund for the price you paid for the item within 30 days.

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